Last updated 6 September 2026
A real person reads every message. We aim to reply within one business day, and we will always tell you if something is going to take longer.
| What you need | Where to write |
|---|---|
| Anything at all — billing, refunds, an account problem | support@indiewright.com |
| Copyright or a takedown request | copyright@indiewright.com |
| Privacy requests and data deletion | privacy@indiewright.com |
| Creator payouts and earnings | creators@indiewright.com |
Every published work has a Report option on its page. Reports go to a moderation queue that a human reviews. You will get a decision, and if a work you bought is removed for a rights problem, you are refunded automatically.
Indiewright is operated by K2MStudios, based in the United States. Questions about the business itself can go to support@indiewright.com, and we will provide a mailing address on request.
If you are unhappy with an answer, reply and say so — it will be read by the person who runs Indiewright, not routed into a queue. If your issue involves money and we cannot resolve it, you are entitled to raise a dispute with your card issuer, and we would rather you did that than be left without recourse.